Hyatt CEO: Ignorance of the Hotel Business Was My Most Valuable Asset
Mark Hoplmazian explains how he grew as a leader.
Mark, everybody is talking about leadership these days, not only in the business world, but also on the campaign trail with the race to the White House. What makes a great leader? First and foremost, you have to be a great listener. You have to be able to keep your mind open to what you're hearing ...