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Hyatt CEO: Ignorance of the Hotel Business Was My Most Valuable Asset

June 19, 2016 00:00 AM UTC
- Updated April 29, 2020 18:14 PM UTC

Mark Hoplmazian explains how he grew as a leader.

Transcript

Mark, everybody is talking about leadership these days, not only in the business world, but also on the campaign trail with the race to the White House. What makes a great leader? First and foremost, you have to be a great listener. You have to be able to keep your mind open to what you're hearing ...

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