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UPS CEO On Leading The Shipper's Overhaul: "Moving Forward Fast"

01/09/2020

The 112-year-old company is going through a massive transformation and tech makeover that also includes delivery drones.

Transcript

David, a lot of people didn't expect that you would be the one to decide that it's time for UPS to go through a major transformation. After all, you're a long timer at UPS, you've been at the company for 40 years. How did you become the change agent? What clicked? It was clear to me that the busines...

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