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Christie Hemm Klok — The Washington Post/Getty Images
  • Age
  • Title
    VP of operations
  • Company

Last year’s crypto-mania brought a customer relations crisis for Coinbase as it struggled to meet a surge in volume. Coinbase responded by hiring Bhatnagar, a battle-tested Twitter veteran. In a few short months, she put out the fires. Now the company’s customer reputation is on the rise.

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