Photograph by Ruaridh Stewart — ZUMAPRESS

    On-line retailer is reorganizing itself into a holocracy, enabling employees to self-direct their work instead of waiting for a manager to tell them what to do. The company’s owner,, maintains a hands-off policy. The past year the company created Open Market—referred to as “Om” internally—an online scheduling platform that allows call center workers to set discretionary hours and compensates them based on an Uber-esque surge-pricing payment model.

    Company Info

    CEO/Top ExecutiveTony Hsieh
    Rank last year38
    # of years on list7
    F500 Rank35
    Year founded1,999
    Type of organizationPublic, Subsidiary
    Revenue (2014 or most recent year)-
    Total US employees1,441
    Full-Time jobs added in last year32
    Number of work sites-


    Offers compressed work weeksYes
    Offers fully-paid sabbaticalsNo
    Offers paid time off for volunteeringNo
    Onsite fitness centerYes
    Discounted gym membershipsNo
    Onsite medical care facilityNo
    Offers college tuition reimbursement to employeesNo


    % Women60.65%
    % Minorities37.27%
    % African-American9.65%
    % Asian12.84%
    % Native Hawaiian Pacific Islander1.25%
    % Caucasian or White62.11%
    % Hispanic/Latino10.48%
    % Native American/Alaska Native0.83%
    % Two or more races2.22%
    Same-Sex BenefitsYes
    Non-discrimination policyYes

    Paid Time Off

    Sick days5
    General PTO0


    Most common job (hourly)CL-Team Member
    Avg. base pay (for hourly employee)$28,076.1
    Avg. extra comp. (for hourly employee)$4,099.5
    Most common job (salaried)Buyer
    Avg. base pay (for salaried employee)$80,093.4
    Avg. extra comp (for salaried employee)$8,587.2


    FT voluntary turnover11.00%
    # of job applicants28,506
    Avg. # of applicants per opening33
    # of jobs filled501
    Jobs filled internally154
    % of jobs filled by referral24.00%
    # new graduates hired6
    # of job openings (as of Feb. 2015)115