The customer relationship management provider aims to keep call-center work from being a dead end with plenty of training and promotion opportunities. In Atento’s Uruguay operations, for example, 90 percent of middle managers grew into their positions from within the company. And leaders get plenty of development. Last year, 140 supervisors in Uruguay participated in a three-day program called “Leaders Transform.” Sessions covered change management as well as “neuromanagement” — applying neuroscience to economics and management. Employees generally give Atento high marks for its development options. “Atento is a company that provides us with opportunities for growth,” says an employee in Peru. Adds another: “It teaches us to be competitive, gives us opportunity to believe in and have the power to form a career path.”