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  • Revenues ($M)
  • Revenue Percent Change
  • Profits ($M)
  • Profits Percent Change
  • Assets ($M)
  • Employees
  • Market Value — as of March 31, 2016 ($M)
  • Previous Rank
  • Morning Consult Brand Index

Since United and Continental merged in 2010, the carrier struggled to integrate the two divergent cultures and workforces. As a result, it’s lagging its three major rivals in customer service and profitability. Add to the crosswinds management and board upheaval. Late last year, a scandal forced the resignation of CEO Jeff Smisek, who was replaced by former railroad executive Oscar Munoz. After a month on the job, Munoz suffered a massive heart attack, and returned in February to face a proxy battle from disgruntled hedge funds. In April, Munoz forged a compromise, agreeing to serve under a new chairman from outside the board, Robert Milton, former CEO of Air Canada. On the plus side, the sharp drop in fuel costs, and improved on-time performance, swelled its earnings from $2.4 billion in 2014 to $5.2 billion last year. But income slumped in the first quarter because of widespread pressure on prices—pressure that’s likely to persist. Frontier and Alaska Airlines, for example, are adding seats, and luring customers with discount fares, at United’s hubs in Denver and San Francisco.

Company Info

Oscar Munoz
HQ Location
Chicago, IL
Years on Fortune 500 List22
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Key Financials (last fiscal year)

$ millions% change
Revenues ($M)$37,864-2.7%
Profits ($M)$7,340548.4%
Assets ($M)$40,861-
Total Stockholder Equity ($M)$8,966-
Market Value — as of March 31, 2016 ($M)$21,519-

Profit Ratios

Profit as % of Revenues19.4%
Profits as % of Assets18%
Profits as % of Stockholder Equity81.9%

Earnings Per Share (Last Fiscal Year)

Earnings Per Share ($)19.47
EPS % Change (from 2014)564.5%
EPS % Change (5 year annual rate)78.3%
EPS % Change (10 year annual rate)-

Total Return

Total Return to Investors (2015)-14.3%
Total Return to Investors (5 year, annualized)19.2%
Total Return to Investors (10 year, annualized)-