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DHL was one of countless companies that faced the unthinkable over the past year: losing members of its ranks to the virus. Upon these individuals’ passing, DHL supported surviving colleagues amid their devastation through its employee assistance program. And for all employees impacted by COVID-related absences, the company provided supplemental pay—up to 10 days. DHL, which employs 6,942 in the United States, did not cut jobs or pay and expanded paid sick leave throughout the pandemic, even as countries locked down, fleets were grounded, and air cargo capacity plummeted. To make employees feel supported, global CEO John Pearson dialed in to meetings that he previously wouldn’t have participated in, and the company quickly mobilized to purchase laptops, headphones, and other equipment for its newly remote workforce.

Courtesy of DHL Express
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