Skip to Content

    Employees say:

     

    “The mission—to facilitate the financial security of the military community—is at the forefront of every meeting and business decision. It’s the first slide in every PowerPoint; it’s plastered across cafeteria walls; it’s the yardstick by which success is measured. I’m super proud to work at a company whose mission isn’t ‘To make as much money as possible.’ Plus, it’s really cool to work for a company that’s member-owned. When we have to raise insurance rates or scale back on a credit card benefit, it’s much easier to explain and make the case to our members because we’re not stockholder-owned; the members are our owners. And when we make a profit, it’s great to watch leadership give much of that profit back to our member-owners through dividend checks, distributions, and more generous product benefits.”

     

    “I appreciate that the culture is based on honesty, loyalty, and integrity. I am continually amazed at how brilliant and professional all of my coworkers are. Everyone actually does their part and is willing to pitch in. I have not experienced any office politics here, or individuals putting their personal agendas ahead of the team mission. Having come from a company where office politics were the norm, it is amazingly refreshing to work for a company where everyone has the same mission and people come to work because they love what they do and want to do it. I like that employees are encouraged to be themselves and that we have a casual dress code: when you remove the need to be in a suit and tie daily, I think people are much more authentic and it leads to better work. My manager is supportive of my career development and we have regular one-on-ones that don’t get missed. It is huge to have a manager who’s there when I need her, but also trusts me to do my work well and allows me space to work independently.”

     

    Read the Great Place to Work Review.

    Fortune Data StoreLooking for leads, investment insights, or competitive intelligence?Get Premium Access

    Company Info

    Industry
    Financial Services & Insurance
    Year founded
    1922
    HQ location
    San Antonio
    # of work sites
    87
    Web addresshttp://www.usaa.com

    Millennials in the Organization

    # of millennial employees9,695
    Millennials as % of total workforce34%