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“Layoffs Are A Last Resort” at this suburban Detroit-based auto lender, which works with car dealers nationwide to enable them to sell cars to consumers regardless of their credit history. Their rationale for this policy: “Team members know that suggesting improvements and efficiencies will not necessarily lead to a decrease in job opportunities.” A “Red Tape Remover” button on the intranet page provides direct access to the CEO. “Workplace Hero Awards” acknowledge noteworthy team members, including one team member who had been forced to work in a child labor camp in China during the Cultural Revolution, came to the U.S., helped put her husband through Duke University, and is now a successful CA employee. Read the Great Place to Work review here.

 

Company Info

Rank last year37
# of years on list
3
Industry
Financial Services & Insurance
Year founded1,972
CEO/Top executive
Brett Roberts
HQ location
Southfield, Michigan
Type of organization
Public
Revenue (2015 or most recent year)
$723.5 million
Web addresshttp://www.creditacceptance.com
Total U.S. employees
1,321
Total employees outside the U.S.-
Full-time jobs added in last year
39
FT job growth in the past year
1%
Number of work sites
4

Perks

Company pays for 100% of healthcare costs
no
Offers health insurance to part-timers
yes
Offers telecommuting
yes
Offers job sharing
no
Offers onsite childcare
no
Offers compressed work weeks
yes
Offers fully-paid sabbaticals
no
Onsite fitness center
no
Discounted gym memberships
yes
Onsite medical care facility
no
Location of medical facility
-
Offers college tuition reimbursement
yes
Max tuition
$5,250
Offers paid time off for volunteering
no
Max PTO for volunteering
-

Diversity

% Women55
% Minorities54
% African-American/Black
41.6
% Asian
3.8
% Caucasian/White
45.6
% Hispanic/Latino
6.2
% Native American/Alaska Native
0.2
% Native Hawaiian/Pacific Islander
0.3
% Two or more races
2.3
Same-sex benefits
yes
Non-discrimination policy
yes

Paid Time Off (FT employees)

Holidays
8
Vacation
-
Sick days
-
General PTO
19
Total PTO after 5 years
39

Compensation

Most common job (for salaried employee)
Market Area Manager
Avg. base pay (salaried)$61,676
Avg. extra compensation (salaried)$42,782
Total pay (salaried position)$104,458.00
Most common job (for hourly employee)
Front End Collections
Avg. base pay (hourly)$31,350
Avg. extra compensation (hourly)$13,367
Total pay (hourly position)$44,717

Hiring/Staffing

# of job openings (as of Feb. 2016)137
# of job applicants
17,323
Avg. # of applicants per opening
60
FT voluntary turnover
11%
# of jobs filled
375
Jobs filled internally
77
% of jobs filled by referral
40%
# new graduates hired7

Training

Avg. hours of training per year (for salaried employee)80
Avg. hours of training per year (for hourly employee)80