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On-line retailer is reorganizing itself into a holocracy, enabling employees to self-direct their work instead of waiting for a manager to tell them what to do. The company’s owner, Amazon.com, maintains a hands-off policy. The past year the company created Open Market—referred to as “Om” internally—an online scheduling platform that allows call center workers to set discretionary hours and compensates them based on an Uber-esque surge-pricing payment model.

Company Info

CEO/Top Executive
Tony Hsieh
Rank last year38
# of years on list7
F500 Rank35
Industry
Retail
Year founded1,999
Type of organization
Public, Subsidiary
Revenue (2014 or most recent year)-
Web addresshttp://www.zappos.com
Total US employees1,441
Full-Time jobs added in last year32
Number of work sites-

Perks

Offers compressed work weeks
yes
Offers fully-paid sabbaticals
no
Offers paid time off for volunteering
no
Onsite fitness center
yes
Discounted gym memberships
no
Onsite medical care facility
no
Offers college tuition reimbursement to employees
no

Diversity

% Women60.65%
% Minorities37.27%
% African-American9.65%
% Asian12.84%
% Native Hawaiian Pacific Islander1.25%
% Caucasian or White62.11%
% Hispanic/Latino10.48%
% Native American/Alaska Native0.83%
% Two or more races2.22%
Same-Sex Benefits
yes
Non-discrimination policy
yes

Paid Time Off

Holidays
8
Vacation
12
Sick days
5
General PTO-

Compensation

Most common job (hourly)
CL-Team Member
Avg. base pay (for hourly employee)$28,076.13
Avg. extra comp. (for hourly employee)$4,099.49
Most common job (salaried)
Buyer
Avg. base pay (for salaried employee)$80,093.4
Avg. extra comp (for salaried employee)$8,587.24

Hiring/Staffing

FT voluntary turnover11.00%
# of job applicants28,506
Avg. # of applicants per opening33
# of jobs filled501
Jobs filled internally154
% of jobs filled by referral24.00%
# new graduates hired6
# of job openings (as of Feb. 2015)115