To foster innovation, luxury hotel chain brings together teams ranging from front desk and culinary employees to the hotel managers. In Boston, staffers focused on better room service for hurried guests and came up with a “15 Minute Room Service” menu. It was such a hit it was rolled out globally within months.
Company Info
| CEO/Top Executive | Allen Smith |
| Rank last year | 91 |
| # of years on list | 18 |
| F500 Rank | - |
| Industry | Hospitality |
| Year founded | 1,960 |
| Type of organization | Private, Partnership |
| Revenue (2014 or most recent year) | $4 billion |
| Web address | http://www.fourseasons.com |
| Total US employees | 13,071 |
| Full-Time jobs added in last year | 264 |
| Number of work sites | - |
Perks
| Offers compressed work weeks | yes |
| Offers fully-paid sabbaticals | no |
| Offers paid time off for volunteering | no |
| Onsite fitness center | yes |
| Discounted gym memberships | yes |
| Onsite medical care facility | no |
| Offers college tuition reimbursement to employees | yes |
Diversity
| % Women | 46.45% |
| % Minorities | 64.45% |
| % African-American | 12.83% |
| % Asian | 17.03% |
| % Native Hawaiian Pacific Islander | 2.04% |
| % Caucasian or White | 33.10% |
| % Hispanic/Latino | 30.00% |
| % Native American/Alaska Native | 0.08% |
| % Two or more races | 2.46% |
| Same-Sex Benefits | yes |
| Non-discrimination policy | yes |
Paid Time Off
| Holidays | 9 |
| Vacation | 10 |
| Sick days | Set |
| General PTO | - |
Compensation
| Most common job (hourly) | Guest Room Attendant |
| Avg. base pay (for hourly employee) | $31,890 |
| Avg. extra comp. (for hourly employee) | $212 |
| Most common job (salaried) | Asst. Food & Beverage Manager |
| Avg. base pay (for salaried employee) | $50,957 |
| Avg. extra comp (for salaried employee) | - |
Hiring/Staffing
| FT voluntary turnover | 13.00% |
| # of job applicants | 35,560 |
| Avg. # of applicants per opening | 10 |
| # of jobs filled | 3,556 |
| Jobs filled internally | 752 |
| % of jobs filled by referral | 24.00% |
| # new graduates hired | 383 |
| # of job openings (as of Feb. 2015) | 621 |