President Donald Trump’s first year at the helm was a near perfect storm for banks. Regulators sought to soften post-recession rules against Wall Street like the higher interest rates that widened the spread between what the bank earns off loans and what it pays out to depositors. Bank of America was no exception. Consumer banking revenue, excluding net interest income, rose 9% in 2017. And displaying CEO Brian Moynihan’s deft cost-cutting hand, income in the segment rose 14%. That’s not to say the year was perfect—the ever-rising stock market kept investors complacent and trading revenues depressed.
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“I am Brian Moynihan, and I work for Bank of America.”
Executives from Bank of America and IBM discussed the topic at Fortune's Brainstorm Reinvent conference.