The world’s largest carrier fell a few rungs on the list, to 71st from 67th, but it retained its leading position among U.S. airlines. American benefited from strong demand that raised its revenues by 5% in 2017. But profits are trending in the opposite direction, falling last year by 28%. The big reason: A $1.3 billion increase in fuel costs. That headwind continues to worsen, and it’s the main reason CEO Doug Parker slightly lowered earnings guidance for 2018. Still, American’s vaunted network management remains excellent. The Fort Worth-based carrier is both simplifying and expanding its regional operations, adding substantially to its fleet via $1.4 billion in purchases from Embraer and Bombardier. American also added valuable gates at its Chicago hub, and expanded service to such tropical locales as Miami, Hawaii, and the Caribbean.
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Her mother said Brittany Oswell died because “someone made a business decision to keep flying a plane."
United stock fell sharply last April after the violent forcible ejection of a passenger named David Dao.
The mother said she was "given the run around for 1.5 hours" by customer service staff