The airline holding company based in Washington flies 44 million guests a year to more than 115 destinations.
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News about Alaska Air Group
"Gate agents are asking if anyone has a paper boarding pass."
Based on timeliness, customer satisfaction, delays, pricing and lost baggage.
The airline's second similar incident this week.
When booking, some airlines will offer passengers more than just "female" and "male" options.
Southwest, the untiring airline disruptor, plans flights from four California cities to four Hawaiian islands.