Chat apps get more popular as fonts of news.
It’s hardly breaking news that many headline junkies get their news from Twitter or Facebook of some other social network. What may raise some eyebrows is that more consumers are turning to messaging apps—in particular, WhatsApp—as a news source, according to a new Digital News Report from the Reuters Institute for the Study of Journalism and Oxford University.
Overall, 23% of respondents said they now find or share news using one or more messaging applications. A healthy 15% of the aggregate total cited WhatsApp as a tool of choice in this regard, although percentages vary widely by geography. More than half of the respondents in Malaysia 51% said they have used the app for news in a given period. Just 3% of U.S.-based respondents said the same.
Other chat apps are popular in certain regions: Viber is big in southern and eastern Europe, for example. Chinese messaging giant WeChat and Japanese chat provider Line are often used in Asian countries.
The results are based on responses of 71,805 people surveyed by WeGov across 36 countries.
Based on the study, people in countries where there is potential social stigma—or even danger—in posting or commenting on controversial stories on Twitter twtr or Facebook fb may feel safer sharing on WhatsApp, where they can limit access to their posts to select people
According to the report:
For the first time since this survey kicked off six years ago, researchers asked about the use of connected home devices like Amazon Alexa and Google Home for news consumption. This is a new metric because Amazon amzn started shipping the product two years ago, and its availability outside the U.S. is still limited. Some 4% of U.S. respondents have such a device now and half of those said they have used it to check on news.
As report author and Reuters Institute research associate Nic Newman pointed out, several news organizations, including CNN and the BBC, have produced audio applications—such as news summaries and weather forecasts—for those devices.
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As other services—including fact checking—come online, these home devices could well compete with smartphones and broadcast radio as news sources going forward. That could also mean a bigger role for Amazon in news distribution. Google, of course, is already a force due to its ubiquitous Internet search and news aggregation services.