The ride-sharing company is in hot water—again.
Uber is not having the best start to 2017.
In January, a #DeleteUber boycott erupted on Twitter after some users accused the tech company of trying to profit from a taxi driver protest against President Donald Trump’s immigration ban. Although Uber CEO Travis Kalanick later announced he would create a $3 million legal defense fund for drivers affected by the ban, more than 200,000 customers still deleted their Uber accounts.
Now the #DeleteUber hashtag is back for round two. This time the outrage was sparked by a blog post in which a former employee detailed the sexual harassment she allegedly experienced at the company. Susan J. Fowler, an ex-Uber engineer, says she was propositioned by her manager and that human resources refused to act on her complaint, saying that it was a “first offense” and that they didn’t want to damage the career of a “high performer.”
The post went viral, prompting outrage from celebrities and business people alike.
Kalanick reacted with a series tweets calling the actions described in Fowler’s blog post, “abhorrent and against everything we believe in” and announcing that her claims would be immediately investigated.
Kalanick has since hired former U.S. Attorney General Eric Holder to conduct a review of the sexual harassment claims, but that hasn’t stopped the stream of #DeleteUber tweets. According to Keyhole, more than 3,500 users have fired off tweets using the hashtag since Sunday evening.