Some lucky travelers on Delta flights between New York City and California may be in for a tasty treat: The airline is officially testing out complimentary meals for passengers in coach.
The pilot program is specifically for passengers flying out of New York's JFK airport and flying into either Los Angeles or San Francisco. The service began Nov. 1, and will end Dec. 15, according to Delta, which publicly released the information Tuesday.
During the test period, customer satisfaction scores are being closely monitored to determine the impact on the in-flight experience, Delta (dal)said. Once the program is over, the airline will decide whether or not to permanently offer the meals on those flights.
“We are constantly actively listening to our customers and employees, gathering their feedback and testing new products on board to continuously improve the overall experience,” said Allison Ausband, Delta’s senior vice president for its in-flight service “Testing meals on Transcon flights is part of our commitment to be thoughtful about our offerings and make decisions based on customers’ needs.”
In the morning, customers on participating flights have the option of a honey maple breakfast sandwich or breakfast medley. Those on afternoon flights can choose between a mesquite smoked turkey combo or whole grain veggie wrap.
It's currently unclear if Delta would offer the meals on other domestic flights if it chooses to implement the program.