You know what, the lowest point was the first day we launched Instagram. We had everything set up, all this press out, everyone looking at us, and our server immediately crashed because it was over capacity. I told myself that maybe we just blew our one chance at everyone being excited about us. Obviously, that wasn’t the case.
Binta Niambi Brown
I’d have to say for me, becoming suddenly ill in my early thirties was pretty difficult — it was really hard for me to accept being so sick, so I pushed myself to go back to work way before I was ready, which jeopardized my health, but also, in some ways my career and therefore my ability to do good and to really make a difference in the world. So yeah, that was an exceptionally difficult time for me personally.
The lowest point in my career was probably midway through my first year at McKinsey & Co. as a new associate there. I was working 90-100 hours per week under a lot of pressure and I doubted myself a lot. Over a third of my incoming class had just been “counseled out” after the recessionary dip in the economy following 9/11, and as great an experience as I had at McKinsey overall, my first 6-9 months there were pretty miserable.
My second and third year at McKinsey were a lot better — once I began managing people and working for people I really respected, I almost never worked on the weekends and didn’t ask my team to either.
We went through a round of layoffs back in 2008 during the recession, which was by far the worst point of my career. Taking someone’s job away — especially after you have cultivated a culture of care and friendship — was incredibly painful for everyone. I swore we would never relive that again, and ever since, we’ve been more conservative on staffing.