A bad day to invite customers to purchase products “from the convenience of their iPhone”
Tuesday was a busy day for Apple (AAPL). Very busy.
Unfortunately, the new app didn’t make anything easy. The rush of iPhone 4 pre-orders that slowed the online Apple Store to a crawl also tripped up the Apple Store app. For some customers, it simply wouldn’t open. For others, it started taking data — phone numbers, social security digits and zip codes — and then crashed.
It’s not as if this kind of thing doesn’t happen every day on Web-based retail sites. But Apple customers have come to expect products and services that just work.
We expect this one will too. Eventually.
[Follow Philip Elmer-DeWitt on Twitter @philiped]