Microsoft’s big launch, it turns out, was not entirely trouble-free
College students who took advantage of a “deal too sweet to pass up” have run into a bit of trouble.
Apparently the download files weren’t properly packaged and when some users tried to “unload the box” they got an error that read:
A discussion thread with that title was begun on Microsoft Answers‘ Windows 7 install forum less than 3 hours after the new operating system launched. By Saturday morning it had generated more than 500 replies and been read nearly 44,000 times.
Microsoft acknowledged the problem Thursday evening and by Friday was reportedly offering refunds. Meanwhile, however, Microsoft technicians are pointing users to a five-step Download Squad workaround (pasted below the fold) that might be enough to send students screaming to the nearest Apple Store.
Any bets on how long it will be before the incident turns up in an Apple AAPL Get a Mac ad?
[Follow Philip Elmer-DeWitt on Twitter @philiped]
From Download Squad: