By Patricia Sellers
November 11, 2008

“In this environment, it’s very imporant to be decisive, but you’re not going to have all the information. You have to have the courage to go to market without all the information—to go on the fly.”

— Starbucks

chairman and CEO Howard Schultz, at the end of today’s earnings call with analysts. After the market closed, Starbucks reported disappointing fourth-quarter results: net income down 97% to $5.4 million on revenues of $2.5 billion, which rose 3%. The stock, which is down 55% in the past 12 months, fell further in after-hours trading.

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